Contact information

Contact information

We are happy to help with questions about products, orders, delivery or returns. Please use the details below and we will reply as soon as possible.

  • Business name: MUNYARADZI ZHOU
  • Email: service@lokkiutrading.shop
  • Phone: +64 6 374 6336
  • Address: 3 Reisima Place, Manawatū-Whanganui, Dannevirke 4930, New Zealand
  • Support hours: Monday to Friday, 9:00 am – 5:00 pm NZDT

Response times

Messages sent by email are usually answered within one business day. Orders are processed within 1–2 business days, as described in our shipping policy.

Returns

To start a return, email us with your order number and the reason for the return. Please read our refund policy for full details of the 30-day return window.