Privacy policy

Last updated: 29 October 2026

This Privacy Policy describes how MUNYARADZI ZHOU (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, contact us, or otherwise use our services (collectively, the "Services"). If you disagree with this Privacy Policy, please do not use the Services.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our camera and photography accessories to you.

Personal information we collect

When we use the term "Personal Information", we mean information that identifies, relates to, describes, or can be associated with you or another person. We collect the following categories of Personal Information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and payment account numbers, payment card information, transaction details, payment method, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us including the information you provide when you contact our customer support team.
Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information including information about how and when you interact with or navigate the Services.

Sources of personal information

Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your Personal Information to us.
Automatically through the Services from your device when you use our products or services, browse our website, or through the use of cookies and similar technologies.
From our service providers when we engage them to enable certain technology and they collect or process your Personal Information on our behalf.
From our partners or other third parties.

How we use your personal information

Provide, personalise, and improve the Services. We use your Personal Information to provide the Services, including fulfilling our contract with you, processing your payments, shipping your orders, remembering your preferences and items of interest, sending account-related notices, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, assisting with returns and exchanges, enabling reviews, and creating a personalised shopping experience.
Marketing and advertising. We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or post, and showing you online advertising for products or services on the Services or other websites, including advertising based on items you previously purchased or added to your cart and other activity on the Services.
Security and fraud prevention. We use your Personal Information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.
Communicating with you. We use your Personal Information to provide customer support, respond to your requests, provide effective services, and maintain our business relationship with you.
Legal reasons. We use your Personal Information to comply with applicable law or respond to valid legal process, to investigate or participate in civil discovery, potential or actual litigation or other adversarial proceedings, and to enforce our terms or policies.

How we disclose personal information

We may disclose your Personal Information to third parties for legitimate purposes consistent with this Privacy Policy, including:

To Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.
To business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalised advertising by third parties based on your online activity across different merchants and websites.
When you direct, request, or otherwise consent to our disclosure of specific information to a third party, such as to ship products to you or through your use of social media widgets or login integrations.
To our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and third parties possibly located in countries other than where you live. To learn more about how Shopify uses your Personal Information and any rights you may have, please visit the Shopify Consumer Privacy Policy.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any Personal Information from children under the age of majority in the jurisdiction in which they reside. If you are a parent or guardian of a child who has provided us with Personal Information, you may contact us using the details below to request that it be deleted.

Security and retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security". We retain Personal Information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable contracts and policies.

Your rights and choices

Right to access/know. You may have the right to request access to the Personal Information we hold about you.
Right to delete. You may have the right to request that we delete the Personal Information we hold about you.
Right to correct. You may have the right to request that we correct inaccurate Personal Information we hold about you.
Right to portability. You may, in certain circumstances, have the right to receive a copy of the Personal Information we hold about you and request that we transfer it to a third party.
Managing communication preferences. We may send you promotional emails, and you can opt out at any time using the unsubscribe option in those emails. You may still receive non-promotional emails relating to your account or orders.

You can exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.

Complaints

If you have a complaint about how we handle your Personal Information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority. In New Zealand, you may contact the Office of the Privacy Commissioner.

International transfers

Please note that we may transfer, store, and process your Personal Information outside the country in which you live. Where we transfer Personal Information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as standard contractual clauses, unless the transfer is to a country recognised as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice where required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you want to exercise your rights, please email us at service@lokkiutrading.shop or write to us at:

MUNYARADZI ZHOU
3 Reisima Place, Manawatū-Whanganui, Dannevirke 4930, New Zealand
Phone: +64 6 374 6336